Group of head office colleagues around a boardroom table.

Head Office

Our Head Office teams work closely together — aligned to the goal of becoming the Leaders in Loyalty.

Data, tech, loyalty and commercial teams create our future growth and development, supported by teams who make sure IAG Loyalty is a great place to work.

Digital

IAG Loyalty’s business is driven by data and technology; our Digital Department is at the heart of creating platforms and services that are simple to interact with for customers and partners.

The teams in our Digital Department are focused on creating industry leading customer and partner services, role modelling agile ways of working and creating efficient, effective, satisfying products.

We're a product-centred organisation, with opportunities ranging from technical roles to product ownership. If you want to be empowered to innovate and be part of a dynamic, high-performing team, we want to hear from you.

Opportunities can include: Product, Tech Lead and Software Engineer/Developer roles.

Data

Data drives IAG Loyalty, it’s our single biggest asset, and informs decisions we take at every level of the business.

We use innovative and market leading data science using the latest tools and techniques to carry out business intelligence and analysis to inform all our plans and initiatives.

Opportunities can include: Data Science, Data Analyst and Insight roles.

Commercial & Marketing

Our Commercial and Marketing teams drive the growth of IAG Loyalty. Building new revenue sources, realising the benefits of new and existing Partnerships, and building customer awareness of our products and services.

We also provide the commercial pricing of the redemption products we offer to customers, on air and non-air products.

Opportunities can include: Relationship, Pricing, CRM and Marketing roles.

People

We know that it's our people who make IAG Loyalty a world-class organisation.

We invest in training and career development, so there are continuous opportunities to develop your skills and knowledge. We build brand advocacy, and fully utilise our Avios currency to reward, recognise and incentivise. We create a working environment that is consultative, responsible and rewarding.

Opportunities can include: L&D, HR, Internal Communications, Training and Recruitment.

Finance

The Finance team strive to be a modern, data led function at the heart of decision making at IAG Loyalty.

The team provide strategic guidance and information to drive growth and shareholder value. We make sure that appropriate governance and controls are in place and manage all core finance processes. We engage with key stakeholders and build relationships throughout IAG. Professional, analytic and commercial, our focus is on transparency, simplicity, value add and a culture of continuous improvement.