IAG Loyalty is a great place to work. We have a diverse, inclusive and open culture, opportunities for you to grow and a comprehensive range of benefits covering your health and financial wellbeing.

A competitive rewards and benefits package, a generous annual leave allowance, annual company bonus scheme, company pension plan and exciting travel and experience discounts, including concessions on British Airways flights, are to name just a few.

We recognise the importance of a positive work-life balance to engage and motive our people and through our wellbeing programme, you’ll have access to benefits and programmes which can help you to lead a positive and healthy lifestyle.

*Your individual reward package will depend on your role and location.

List of Benefits

  1. Exciting travel discounts
  2. Annual bonus scheme
  3. Private Medical Care
  4. Travel Insurance
  5. Flexible working policy
  6. Annual volunteering days
Group of people looking at a whiteboard.

Learning and Development

At IAG Loyalty we are Curious. We believe that a growth mindset and an insatiable appetite for learning is vital for our success. We’re passionately committed to our colleagues' learning and development and understand the importance of investing in our people so they can perform at their best and thrive within our business.

We offer an extensive range of learning opportunities enabling colleagues to fulfil their full potential and support IAG Loyalty in achieving our goals and ambitions.

Our Culture

At IAG Loyalty, we place being brave, curious, passionate and strong leaders at the heart of what we do.

As such, we aim to create a culture where people feel empowered to make a difference; where we’re passionate about innovation and collaboration; where we are constantly learning; and where we drive success for each other, our customers and our partners because it’s the right thing to do.


Equality is core at IAG Loyalty. Creating a culture of equality is not just the right thing to do, it's also the smart thing to do. We strive to create workplaces that reflect our communities and where everyone feels empowered to bring their full, authentic self to work.

As such, our recruitment procedures positively support this aim. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.

Please advise us if you require any reasonable adjustments to take part in the recruitment process so we’re able to remove any barriers that may present themselves.